| ATHENS 1997 PROGRAMME |
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| Plenary Session: The Challenge of Change in Financial Services |
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| Opening Address |
Frederick J. Ridgway, Secretary General, Eurobanking |
| Trends and proposals of Greek financial services |
Andreas Vranas, Deputy Governor, National Bank of Greece, Greece |
| EMU, the Euro and financial services: Key dates and preparations by EU country |
Ioannis Manos, Secretary General, Hellenic Bank Association |
| Strategic Marketing & Management I |
Session Leader: J. Minnemann |
| Segmenting our business: How NatWest Group is meeting the diversity challenge |
Robert Park, NatWest Group, England |
| Visionary banks |
H.M.P. Kersten, Rabobank, Netherlands |
| Developments, trends, issues and strategies in Consultancy |
Jonathan Flowers, NatWest Bank, England |
| Valuing the bank |
J. Glogovsek, M. Stariha, SKB Banka D.D, Slovenia |
| Strategic Marketing & Management II |
Session Leader: B. Kersten |
| Trends and issues in organisational structure change |
Dan Davidson, Royal Bank of Scotland, Scotland |
| Organisational changes at the Commercial Bank of Greece |
G. Michelis, Commercial Bank of Greece, Greece |
| Restructuring of Credit Suisse |
B.K. Das, Credit Suisse First Boston, Switzerland |
| Don't forget the quality goals! |
O.Pachta, RZB, Austria |
| Strategic Marketing & Management III |
Session Leader: H. Paulsson |
| Reengineering program for ETBA: The way forward |
G. Papathanasiou, ETBA, Greece |
| Strategic management: A change management case |
J.H. Larsen, Unibank, Denmark |
| A business process model for German saving banks |
P. Abels, Germany |
| Strategic Marketing & Management IV |
Session Leader: J. Jakobsen |
| From Retail to private banking: The case of Union Bank of Norway |
Y. Christophersen, Union Bank of Norway, Norway |
| An integrated framework for marketing and control analysis |
F. Monti, Banca Popolare di Novara, Italy |
| The benefits of a Customer Database |
R. Wishart, Nationwide, England |
| Data mining at WestLB |
Joachim Minnemann, WestLB, Germany |
| How electronic commerce is reshaping financial services - the customer experience |
L. Attridge, Nationwide, England |
| Risk Management I |
Session Leader: B. Forrest |
| Institutionalisation of ALM in Banking - The case of Swiss Bank Corporation |
M. Benz, Swiss Bank Corporation, Switzerland |
| Pricing and hedging embedded options in mortgages: A Monte Carol approach |
F.A. Boshulzen, ING Bank, Netherlands |
| Risk Management II |
Session Leader: D. Angerhausen |
| Risk-minimal transfer pricing on variable rate products using replicating portfolios |
B.M. Forrest, Swiss Bank Corporation, Switzerland |
| Selected ALM issues |
J-F Bouller, CCF, France |
| Risk Management toward the EMU era: A review of techniques and future challenges |
U. Cherubini, BCI, Italy |
| ALM modelling and data availability |
A. Charmant, Credit Lyonnais, France |
| Risk Management III |
Session Leader: G. Forch |
| The effectiveness of VaR and CAD in assessing exchange rate risk |
C. Galiatsos, A. Menounos, National Bank of Greece |
| Estimating Value at Risk |
S. Joergensen, Den Danske Bank, Denmark |
| Taking an aggregated approach to measuring and managing credit and market risk for
effective risk management |
A. Wolfgring, Bank Austria, Austria |
| The evolution of risk management: The promise of Value at Risk |
P. Triantafyllides, Bank of Greece, Greece |
| EMU/EURO |
Session Leader: F. Ridgway |
| Preparation of Finnish banks toward the EMU/Euro and a roundtable discussion |
A. Elomaa, Finnish Banks' Association, Finland |
| Planning & Control I |
Session Leader: K. Arnegger |
| Company-wide database for financial controlling called BAS*IS |
R. Seifert, Creditanstalt-Bankverein, Austria |
| Benchmarking Session |
K. Arnegger, Bank Austria, Austria |
| MIS in Alpha Credit Bank: Design, development and implementation |
O. Charitou, D. Anastassiou, Alpha Credit Bank, Greece |
| Tariffing policies of deposit accounts towards the Euro |
P. Martineu, Credit Lyonnais, France |
| Planning & Control II |
Session Leader: C. Groem |
| A review on cash balancing problems |
M. Salomon, Rabofacet, Netherlands |
| Profitability measurement at ABN-AMRO |
H. van't Zand, ABN-AMRO, Netherlands |
| Branch performance MIS |
H. Paffrath, Citibank, Germany |
| Payments Systems |
Session Leader: J. Flowers |
| Developments, trends and issues in UK payment systems |
P. Rodford, APACS, England |
| On the (re-)design of telecommunication networks at Rabobank |
H.van Capelleveen, J.van Dijkhuizen, Rabobank, Netherlands |
| Meeting Proceedings include the Conference Highlights, as well as two
additional papers |
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| A model of establishing a common infra structure for bank card operations |
S. Uran, MBU d.o.o. Croatia |
| Some findings regarding effects of the financial environment in transition in Slovenia |
J. Glogovsek, M. Stariha, SKB Banka D.D. Slovenia |
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